Attune™ Digital Drive-Thru Communications System

It's Not Just Digital, it's Better

Attune Headset Introducing Attune™. The only digital drive-thru communications system with Panasonic's world renowned audio and wireless digital expertise – for clear and consistent communications with both customers and employees. Engineered to optimize audio transmission technology, Attune helps you improve order accuracy for better profitability, decreasing total cost of ownership. Scalable, customizable and easy to program, Attune offers an exclusive feature set providing enhanced functionality and better overall operation management capabilities.

Trust Panasonic to introduce a better benchmark in performance for digital drive-thru communications systems.

The Attune Advantage

Many advantages make Attune the better digital communications system. Engineered and built to optimize operations, Attune offers performance features that go beyond convenience to improved ROI with a lower total cost of ownership. From versatility and ease of use to durability and a stylish form, Attune provides the edge for speed of service, order accuracy and customer satisfaction.

Battery

Streamline operations and improve ROI with the convenience and efficiency designed into Attune’s battery. The universal battery and charger function with both models.

Charge or recharge any time – not just when the battery is drained
Environmentally friendly lithium-ion batteries
Batteries cannot overcharge
Fast charge time of 5 minutes to 4 hours; battery life up to 25 hours
Universal battery and charger function with both All-in-One and Belt Pack
RoHS compliant lithium-ion batteries

Reliable and Durable

Pressure limiters surround buttons and seal to order taker frame to protect from over-use and increase order taker reliability
Water and puncture resistant enclosure protects internal circuitry and components to withstand the harshest environments
Full duplex mode operation allows you to hear the customer at all times
User buttons with finger guides have proven, highly reliable positive-feel contact switches
Advanced Digital Noise Reduction virtually eliminates ambient noise from drive-thru communications
Echo canceller ensures clearer communication with no background echo interference

Dual Drive-Thru Operation

Attune can be used for dual drive-thru operation by simply adding a base station and RJ-45 connector. In night mode, Attune prompts a designated order taker via an audible tone that a vehicle has entered the alternate dive thru lane – an ideal feature during off-peak hours when a single crew member is working both lanes.

Line Busting Operation

Accelerate drive-thru operations and increase customer satisfaction with Attune. Speed team mode is easy to program and automatically turns off the menu board speaker, enabling extended range so up to four crew can take face-to-face orders in the drive-thru line. Speed team members communicate simultaneously in full duplex, page lock mode while other order takers monitor interactions. Helpful voice prompts remind crew they are in speed mode if no communication activity takes place after 5 minutes.

Unique Manager’s Functions

Several exclusive features give managers added flexibility and capabilities when using Attune. Customer override mode lets managers intervene in customer communications, enabling advanced crew training. The manager’s headset can be programmed for additional external device functions, including one-touch activation from the order taker, and receipt of voice prompts to indicate attention is needed in a specific area.

Easy Operation

Customize systems with any combination of AIO or belt pack models
Audible tone indicates that a vehicle has been detected at the drive thru
Sleek styling on both the belt pack headset and the All-in-One order taker
Built-in two-message Auto Greeter lets you instantly greet your customers with a prerecorded message
Selectable standard or high power operation for extended range with no additional antenna hardware required
Standard remote speaker can be used for drive-thru monitoring in the kitchen, manager's office or anywhere in the store; select talk, page, and/or audible tones
Three languages (English, Spanish or French), with multiple voice prompts for functions including:
- Audible reminder on power-up of each headset's personal number for easy troubleshooting
- Low battery message
- Indication of headset mode (i.e. talk lock, auto talk lock, etc.)

Programming Ease

Get operations up and running quickly with the programming ease built into Attune. The user friendly base station makes initial set up and telephone troubleshooting fast and easy.

Operate up to 30 order takers per base station; when new order takers are added, the headset that has been inactive the longest is automatically purged without requiring a complete system reprogram.
Retain programming even when the battery runs out.
Customize function buttons to match existing drive-thru systems.
User-friendly base station makes initial set up and telephone troubleshooting fast and easy
No base station adjustments needed
Operate up to 30 order takers per base station

Global Use

Going global? Attune is RF compliant in multiple countries without need for a license, making it the better international order taker system. A universal power supply gives Attune compatibility in any country that accepts the DECT format.

Available Styles

Attune is available in two ergonomic and sleekly designed styles, combining convenience and performance, and engineered for durability in rigorous environments.